Nov 16, 2016

Claims Consultant EK475

  • Kontak Recruitment
  • Roodepoort
Permanent Insurance

Job Description

Claims Consultant

Constantia Kloof, Roodepoort

R10,000 – R17,000 Negotiable



Matric (min 4 distinctions, HR Math’s is a must)

BA/B com or related Degree

Computer literacy (Word & Excel) NB

Able to communicate effectively in both Afrikaans and English (Both written and verbal)



Duties and responsibilities would be:

Computer literacy (Word & Excel) NB

Able to communicate effectively in both Afrikaans and English

Administering of claims and opening files

Appointing assessors and authorising same

Liaising with intermediaries and internal customers

Directing claims input on computer

Generating letter to clients as well as intermediaries

Ad-hoc projects

Ensure appropriate controls are in place for valid claims settlement

Managing repudiations, insuring fairness and diplomatic communication

Provision and adherence to claims service levels

Application of policy terms and conditions

Detection and management of fraud, dishonesty and misrepresentation

Ensure application of business and scheme rules

Day to day self-management of claims

Input and maintenance of claims information on computer system

Generating and checking of reports

Exceptional client service to all company Clients

Processing of claims

 Verify and analyse claims data to ensure that claims are valid and that settlements are made according to company practices and procedures.

Keep client / brokers updated on progress

analyse a situation and do thorough research in order to properly evaluate and minimise each claim

Assessment of motor vehicle quotations

Minimisation of claims paid, and claims expenses

Solving of problems

Insure correct information entered into Aladdin

Negotiation with Panel beaters

Building and maintaining relationships with ISI clients and suppliers

Processing of supplier / client Invoices for payment

To support the company’s values and policies in a professional manner


Please email cv to and quote EK475 in the subject line

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